Effective date: July 2026

jitabet App Privacy Policy

This page explains how the jitabet App collects, uses, and protects information for users in Bangladesh, including Dhaka, who use bKash, Nagad, or Rocket, with the rules written in plain language

We keep information only for the necessary period; later it is limited, aggregated, or kept for legal purposes as required

Data retention

How cookies and tracking work

If a user does not log in repeatedly, cookies make it easy to keep the session during jitabet Login, remember the language, and run security checks

Not all cookies are the same; some cookies are needed for app operation, and some for analytics; you can disable unnecessary cookies from the browser

• Required cookies: sign-in and session
• Preferred cookies: language and display
• Analytics cookies: understand usage
• Unnecessary trackers: not without explicit permission

Account data and jitabet Login

Anyone registering with jitabet needs name, contact, and verification information; this data is used only to keep the account active, prevent fraud, and provide support

Logging in from Dhaka or Chittagong still follows the same security rules; if an unfamiliar device is detected, additional verification may occur, reducing the risk of quick account hijacking

What data is collected

• Email or mobile number
• Device ID and browser signals
• Language, region, and session history
• Messages sent to support

Accuracy is important; if there is incorrect information, account verification may stop, and the security team may request additional documents

Transaction data and local payments

Documents for transactions made via bKash, Nagad, or Rocket are kept separately; this facilitates verification, dispute resolution, and account reconciliation

Unnecessary financial information is kept to a minimum; only essential details such as payment ID, time, and status are usually used; full card-type information is not covered by this page

Regular users know that many in Dhaka choose bKash; meanwhile some users prefer Rocket or Nagad for quick settlement

• Limited retention for transaction verification
• Security logs for fraud detection
• Reference number in disputes

Usage data and analytics

Who is viewing which page, how long they stay, or which section is clicked more, is analyzed to keep the app fast, improve navigation, and ensure security flow

This data is not to understand personal habits, but to keep the service; overall, which types of pages among 233+ titles are searched more is also observed

What are the benefits

• We can quickly detect incorrect pages
• We can reduce loading issues
• We can detect unusual logins
• Mobile experience can be kept light

Such analysis is always viewed in aggregate, without personal identity, to understand trends

What remains when an account is closed

When an account is closed, not all data is deleted at once; some records may be kept for a certain period due to security, accounting, and legal obligations

Usually active sessions are closed, profile visibility reduced, and notifications stopped; afterward, applicable parts are archived separately

Retention limits

• Account identity: limited time
• Transaction records: legal time limits
• Support notes: resolution-based time
• Session logs: security-dependent duration

If you want, you may request deletion or correction; some data must be retained for legal reasons, and this is disclosed clearly

Your rights and contact

You can request to view, correct, or delete your data, and you can learn how specific information is stored

If you have questions, go to the jitabet Contact page to send a separate request about privacy, cookies, or jitabet App data protection

In short, the jitabet App privacy policy is arranged so that your data stays as much as needed; the rest is handled in a controlled manner

Download the jitabet APK Privacy assistance